Privacy Policy

We are committed to protecting your privacy and complying with Canadian privacy legislation

Effective Date: August 18, 2025

Itsultant ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Information We Collect

Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, company name, and job title.

Technical Information: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, and pages visited.

Communication Records: We maintain records of our communications with you, including emails, phone calls, and support tickets.

How We Use Your Information

Service Delivery: To provide IT consulting, cybersecurity, and other professional services as requested.

Communication: To respond to your inquiries, provide support, and keep you informed about our services.

Business Operations: To improve our services, conduct business analysis, and ensure the security of our systems.

Legal Compliance: To comply with applicable Canadian laws and regulations, including PIPEDA requirements.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share information with trusted service providers who assist us in operating our business, subject to confidentiality agreements.

We may disclose information when required by Canadian law or to protect our rights and the safety of our clients.

In the event of a business transfer, your information may be transferred as part of the assets, with notice provided to you.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

All data transmission is encrypted using SSL/TLS protocols.

We regularly review and update our security practices to ensure the highest level of protection.

Our team receives regular cybersecurity training to maintain best practices in data handling.

Your Privacy Rights

Access and Correction

You have the right to access your personal information and request corrections if it is inaccurate or incomplete.

Withdrawal of Consent

You may withdraw your consent for certain uses of your personal information, subject to legal and contractual restrictions.

Data Portability

Upon request, we can provide your personal information in a structured, commonly used format.

Complaint Process

You have the right to file a complaint with the Privacy Commissioner of Canada if you believe we have violated your privacy rights.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content.

  • Essential cookies for website functionality
  • Analytics cookies to understand website usage
  • Preference cookies to remember your settings

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by Canadian law. When information is no longer needed, it is securely destroyed or anonymized.

International Transfers

Your personal information is primarily stored and processed in Canada. If we need to transfer information outside of Canada, we ensure appropriate safeguards are in place to protect your privacy rights.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Our Privacy Officer

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer:

We will respond to your inquiry within 30 days as required under PIPEDA.